Increase Charisma to Improve Business Outcomes

Posted on January 30, 2022By Terri Herrmann

When you’re growing a business, the ever increasing expectations of customers can start to feel like they are outpacing your employees’ development and growth. Charisma is the key to setting your team up for success.

What is Charisma?

Charisma is the quality of being able to attract, engage, motivate, and influence those around you. At CharismaQ, we believe charisma is built on first impressions, message alignment, delivery, authenticity, empathy, and confidence, our CharismaQ6 components. An employee with charisma communicates and performs at the highest levels, which positively affects your bottom line.

However, far too often sales teams, customer success leaders, and the majority of key employees don’t know that simply leveraging charisma can take their performance to the next level. Fortunately, charisma can be taught to those that want to develop and grow.

Increase Your Charisma by Improving Your Confidence

Charisma is rooted in science that tells us there are likely 20% of your employees generating 80% of the revenue. What makes those in the 20% different? They have charisma. Charismatic people consistently demonstrate mastery in six components, one of which is confidence. When you help employees build confidence, charisma follows.

At CharismaQ we offer charisma coaching that teaches business leaders how to integrate charisma at all levels, from message alignment to virtual meetings to team training and more. We collaborate with you to determine how charisma can improve your business outcomes.

One aspect of charisma training involves helping employees recognize current behaviors that may be hindering their confidence. The book, How Women Rise by Marshall Goldsmith and Sally Helgesen identifies three bad habits that can diminish your confidence.

Ready to master the art and science of charisma?

Empower your people to make the meaningful connections your buyers expect.

3 Habits that are Destroying Your Confidence

Don’t minimize your presence. When entering a room for an in-person meeting, take a prominent seat in the room, own your space, and never give it up for someone entering the room after you—even if they hold a higher position. Instead, make eye contact, smile, and be large and in charge.
Don’t cheapen your contribution to the conversation. Picture it. You are in a big meeting with executives and other influential people. You are listening intently, you think to yourself, “I have an idea.” You decide to speak up. Don’t discount your idea by using words and phrases like “I could be wrong, but…”, or “I think” or “I might be way off base here, but…” Instead, try saying, “Your take on this topic is interesting, let me take it one step further.” If you do one simple thing, replace “I think” with “I know.” Own and believe in your ideas and thoughts. If you do, others will too.
Don’t underestimate the power of delivery. You said it. Maybe you said it too softly. Maybe you said it in the form of a question. Your idea is lost in the ether. Your delivery is like a delicate feather floating in the air only to land on someone else’s Armani jacket. Now someone else says your idea with a louder voice and more conviction and suddenly everyone pays attention. You think to yourself, “Dammit. I just said that!”

Consider Hiring a Charisma Coach

We all need to attract, engage, motivate, and influence our customers. Charisma is what will set you apart from the competition. Charisma takes practice to master, but partnering with us grants you access to our top charisma coaches with expertise in communication and storytelling. They’ll help your team get on the path to higher confidence, improved charisma and realized results.