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We’ve all been there: You’ve just finished a long training session filled with complex concepts and you feel like you’ve absorbed nothing. Or, maybe you
“When I was 29-years-old I took over a huge job and became the reporter for Contact 6 – the on-your-side reporter problem-solver. Well, the man
Vocal delivery is the part of your speech delivery that is related to your voice. This can include rate, articulation, vocal variety, and volume. Vocal
Customer success managers have to be strong communicators, but so many of us have struggled with the new demands of communication in the post-pandemic environment.
In SaaS companies, customer success managers hold the future of the business in their hands. Adoption is still a major responsibility for people in this