Communications & Charisma Coaching for Customer Success Managers & Teams

Customer Success

Give your customer success team the voice and confidence to have critical conversations that lead to revenue retention.

Customer Success is young, the industry is growing, and it matters to the C-suite. Unfortunately, it’s not resourced to efficiently scale, and current economic volatility may hinder progress (2022 CS Leadership Study)

Similar to our charisma coaching for sales performance, we teach Customer Success Managers (CSMs) how to be effective, influential communicators that protect and expand revenue with customers.

“The coaching sessions are so great as we work on real-time presentations or branding pieces that I need assistance with. They are far above any other business coaches I have had experience with.”

Jennifer S. / Senior Vice President Property and Casualty

Prioritize Your Customer Success Team's Growth with CharismaQ

Improve Outcomes

Goal oriented coaching designed to drive true behavior over time.

Avoid Training Boredom

A program comprised of on-demand microlearning, group workshops, and live coaching sessions with a certified charisma coach.

Tailored Individual Sessions

Our program is one-size fits one. Sessions are based on individual challenges and personalized development plan.

Learn on Your Own Schedule

Select your coaching sessions and access learning based on how and when you learn best.

Let's Get Started

Our video-based coaching technology serves up outstanding microlearning content and matches participants with master coaches who are on a mission to create confident communicators. Charisma is the magic sauce to develop your people. Your employees want to grow. Your customers want to be served.

Give your customer success team the tool they need to attract, engage, motivate, and influence those around them.

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